Pricing and access
Last updated: 2026-07-02
What costs nothing today
Two things are free, full stop:
- Joining the waitlist. Requesting early access at synapsechat.app costs nothing and carries no obligation.
- Verification. AHPRA verification, including the manual review by the Synapse team, costs nothing. You will never be asked to pay to be verified.
What about pricing for the app?
Synapse Chat is pre-launch, and pricing for the app itself has not been announced yet. We will confirm pricing before launch, so you will know exactly what it costs before you are asked to commit to anything.
If you see a price quoted anywhere else, treat it as unofficial. The only sources of truth are this help centre and synapsechat.app.
How access works right now
Access is by waitlist while we are pre-launch:
- Request early access via the waitlist at synapsechat.app.
- Applications are reviewed manually, in order.
- We will contact you as early access opens.
For the detail on who is eligible, see Who can join Synapse Chat?; for how the waitlist works, see Waitlist and launch.
Questions about pricing
If you have a pricing question this article does not answer (for example, practice-wide or team arrangements), email support@synapsechat.app and we will help directly.
Frequently asked
Is Synapse Chat free?
Joining the waitlist is free and verification costs nothing. Pricing for the app itself has not been announced yet. It will be confirmed before launch.
Does AHPRA verification cost anything?
No. Verification is part of joining Synapse Chat and costs nothing. There is no fee to apply, be reviewed, or be verified.
How do I get access to Synapse Chat?
Synapse Chat is pre-launch. Join the waitlist at synapsechat.app and we will be in touch as early access opens.