Messaging for clinicians · Verified network
You work across hospitals. Your messaging should keep up.
Secure, verified messaging for anaesthetists and the perioperative team. Encrypted, auditable, and yours.
01 · The problem
Clinicians are doing real clinical work on tools built for weekend plans.
Care coordination on consumer WhatsApp
Care coordinated on the same app you use to text family. No verified identity, no audit trail.
Coordination texted from a personal mobile
No confirmation the right clinician got it, and your personal number lives in every thread forever.
Email threads nobody governs
Handovers scattered across inboxes. When something goes wrong, reconstructing the chain is a nightmare.
02 · Verified identity
Everyone in the conversation is who they say they are.
Every account is manually verified before access is granted. When someone asks who said what, the answer is on the record.
Verified identity for every user
Every account is manually reviewed before access.
Encrypted in transit and at rest
Messages, files, attachments. Everything.
Australian-hosted data
Not routinely transferred overseas.
Practice-aware contact directory
Find verified colleagues by name, specialty, or practice.
Audit trail for clinical governance
Timestamped history, exportable for compliance.
iOS and Android, mobile first
Built for clinicians on the move. No bloat.
03 · Verification
How the verification works
The whole point of Synapse Chat is that you know who you're talking to. We do not automate this. Every account is reviewed by a human.
Sign up with your mobile number
Register with your Australian mobile. We confirm it by OTP before anything else.
Tell us who you are
Name, clinical role, specialty, and where you work. This is what colleagues will see.
Our team reviews your application
A human checks every application, including that your AHPRA registration is current.
You are in, and so is everyone else
Search colleagues by name, role, or specialty. Everyone you find has passed the same review.
Built for clinical reality
The safeguards consumer apps don't have.
A de-identification check on every image
Confirmed de-identified before it sends.
Photos never touch the camera roll
Captured in-app, sandboxed, never saved.
04 · Where it fits
Built for the perioperative team first.
Launching first with anaesthetists, periop teams, and the specialists they work with.
Lists change by the hour. Coordinate the whole theatre team with every message on the record.
Groups practise across multiple hospitals. One compliant place no single site owns.
Close the loop the same day. No chasing faxes, no wondering if your referral landed.
Coordinate rooms staff and assistants without clinical details drifting into personal apps.
Built in Australia by practising clinicians.
Request early access05 · Compliance
Compliance is not a feature. It's the baseline.
Synapse Chat was designed around what Australian clinical communication actually requires, not what's easiest to build.
No unverified accounts. Every user has been manually reviewed by our team or they are not in the network.
Stored on Australian-hosted infrastructure. We do not routinely transfer data overseas.
Messages and files are encrypted in transit and at rest, with keys held by Synapse so records stay auditable.
The compliance detail
Privacy Act 1988Synapse Chat is built to align with the Australian Privacy Principles under the Privacy Act 1988. Data is stored on Australian-hosted infrastructure and we do not routinely transfer it overseas. Messages and files are encrypted in transit and at rest. Synapse, rather than each user, holds the encryption keys: that is a deliberate design choice, not end-to-end encryption, and it is what makes legal-hold and clinical governance obligations possible. We do not routinely access message content. Identity information collected during verification is used solely to confirm clinical credentials and is not sold or used for advertising.
Note Synapse Chat is a communication tool, not a clinical record system, and is not designed to carry identifiable patient information.
06 · Early access
Request early access.
We manually review every application. Add your details and we'll be in touch once early access opens.
07 · Questions
Questions worth asking.
Something not answered here? Email us at support@synapsechat.app